NorthRow

Achieving remote onboarding success: How to stay compliant without sacrificing customer experience
Learn how to streamline remote onboarding while staying compliant, reduce friction in verification processes, and prevent financial crime - without compromising the customer experience,
Remote Customer Verification eBook

Discover how to balance seamless remote onboarding with strict compliance, minimise risk in KYC processes, and keep customers engaged from the start.

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Remote onboarding has become the norm, but getting it right is easier said than done.

Customers expect a fast, frictionless experience, while regulators demand rigorous identity verification and AML checks. Striking the right balance is essential – too much friction, and you risk losing customers; too little, and you open the door to financial crime.

This eBook provides a handy guide for regulated businesses to streamline remote onboarding without increasing risk. Learn: 

  • How to verify identities remotely
  • The impact of friction in KYC and AML processes
  • Common pitfalls that lead to delays or compliance failures
  • Practical strategies to creating an onboarding experience that’s both secure and seamless.

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